chief resilience officer for Northern Trust, will join us for a
conversation about how boards and corporation are navigating corporate
resiliency in a rapidly changing environment in the workforce, with clients and
from a regulatory perspective. Katy will share key trends for companies
to consider when evaluating resiliency.
Over the last few years, more and more companies and
regulators are starting to speak about the concept of ‘holistic business
resiliency’ and its importance for the long-term sustainability of financial
services industry. Resiliency signifies a company’s ability to recover from
external stress, prevent internal stress and thrive in altered circumstances.
In other words, it’s about consistently outperforming on both ‘rainy days’ and
While resiliency is not a net new concept – financial (and
many other) institutions have long-established risk management and business
continuity practices – the bar is rising. The pace of change in the environment
in which companies operate and the increasing expectations of their
stakeholders require that they take a more strategic approach to resiliency.
In economic terms, resiliency has tremendous impact on a
company’s long-term performance. Industry research suggests that, in the
long-run, how the company performs in periods of crisis (i.e., on ‘rainy days’)
is 3X more important than how it performs in periods of stability (i.e., on
‘sunny days’), yielding disproportionately higher Total Shareholder Returns