Columbus, Ohio Chapter Event

Columbus, Ohio Chapter Event
New reality:  New Customer Relationship, U.S. Customer Experience Excellence Report
The world has change irrevocably in the last six months.  Customer needs and expectations have rapidly adapted to the new reality - and so must business.  

KPMG's, Jeff Mango and Swetha Ramjee will summarize KPMG's 2020 U.S. Customer Experience Excellence Report and allow time for WCD members to share their experiences, from a board perspective, as to how their companies are rethinking their customer engagement and digital interaction.
When
10/5/2020 4:30 PM - 10/5/2020 5:30 PM
Where
Virtual Event

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